Privacy Policy
At metalinkdsl.com (“we”, “our”, “us”), we recognize the importance of safeguarding your personal information and are committed to maintaining the highest standards of privacy and data protection. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website and services. We adhere strictly to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
We value your privacy and take our responsibilities seriously. This Privacy Policy serves to inform you about how your personal information is collected, processed, stored, and protected when you use metalinkdsl.com. We are committed to ensuring transparency, fairness, and accountability in our data practices.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access our services through metalinkdsl.com. For the purposes of the GDPR and other applicable data protection laws, metalinkdsl.com acts as the data controller responsible for determining the purposes and means of the processing of your personal data.
3. Categories of Data Processed
We may process the following categories of personal data:
a. Usage Data
Data automatically collected about how you interact with our website, including your IP address, browser type, pages visited, time and date of visits, and interaction metrics.
b. Account Data
Information you provide when creating an account or placing an order, such as your full name, billing/shipping addresses, email address, and contact number.
c. Profile Data
Details including your preferences, purchase history, browsing behavior, saved items, and other related profile activities.
d. Communication Data
Records of your interactions with us, including customer support communications, contact form submissions, and other correspondence.
e. Technical Data
Information about the devices and systems you use to access our services, such as hardware identifiers, operating system, browser version, and network diagnostics.
f. Transaction Data
Details relating to purchases and service usage, including payment information (processed through third-party providers), order numbers, delivery tracking, and invoices.
g. Preference Data
Your preferences regarding marketing communications, subscribed services, product interests, and feedback responses.
4. Legal Bases for Processing
We rely on several legal bases for processing your personal data:
– Performance of a Contract: When necessary to fulfill our contractual obligations, such as delivering products or services you have requested.
– Consent: When you provide clear and affirmative consent for data processing activities, particularly for marketing purposes.
– Legitimate Interest: Where we have a lawful interest in ensuring the security, functionality, and effective operation of our website and services, provided such interests are not overridden by your rights and freedoms.
– Legal Obligation: When processing is necessary to comply with legal or regulatory obligations.
5. Your Rights
Subject to the applicable legal framework, you have the following rights with respect to your personal data:
– Right of Access — To know what data we hold about you and how it is used.
– Right to Rectification — To correct inaccuracies or incomplete data.
– Right to Erasure — To request deletion of your personal data under applicable conditions.
– Right to Restrict Processing — To request a limitation on the processing of certain data.
– Right to Data Portability — To obtain and reuse your personal data across different services in a structured, commonly used format.
– Right to Object — To object to data processing based on legitimate interests or direct marketing.
If you wish to exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to safeguard your personal data, including:
– End-to-end encryption of data in transit and at rest
– Role-based access control for internal users
– Routine backups and disaster recovery protocols
– Staff training in data protection and cybersecurity best practices
– Ongoing vulnerability assessments and system monitoring
While no system is entirely immune, we strive to mitigate risks consistent with industry standards.
7. International Transfers
Where your personal data is transferred outside of the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure such transfers are subject to appropriate safeguards, including standard contractual clauses approved by the European Commission, or other legally permissible mechanisms.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required under applicable law.
– Account and profile data: retained as long as your account remains active.
– Transaction data: retained for up to 7 years for accounting and compliance.
– Communication data: stored for 2 years from the date of last interaction.
– Technical and usage data: anonymized or deleted after 12 months.
– Marketing preferences: retained until you opt out or revoke consent.
9. Cookie Policy
We use cookies and similar technologies to enhance your user experience, analyze website performance, and deliver tailored content. Cookies can be categorized as:
– Essential Cookies: Required for core website functionality.
– Functional Cookies: Enable personalization features and saving your preferences.
– Performance and Analytics Cookies: Help us understand how users interact with the website for improvement purposes.
– Advertising Cookies: May be used to deliver targeted marketing and measure the effectiveness of campaigns.
10. Cookie Management and Compliance
You have control over cookie settings and can manage consent preferences at any time via your browser settings or through the cookie banner that appears upon first visit to metalinkdsl.com. Our cookie practices comply with GDPR’s consent requirements and CCPA’s “Do Not Sell or Share My Personal Information” provision where applicable. California residents may also exercise their rights via designated “Do Not Sell” links as required under CCPA.
11. Children’s Privacy
Our website is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If you believe that a child under 13 has provided personal data to us, please contact us immediately at [email protected] so that we may take appropriate action to remove such information.
12. Policy Updates and User Notifications
We may revise this Privacy Policy at our discretion to comply with legal developments or to reflect changes in our data practices. Significant updates will be communicated via email (where possible) or through notices posted on metalinkdsl.com. We encourage you to review this policy regularly to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:
Email: [email protected]
Website: https://metalinkdsl.com
We are committed to maintaining your trust and respect your privacy. For any concerns or complaints regarding data privacy, please do not hesitate to reach out.